Help center · Links, codes and signs
Where to put your code
The places where a sign, sticker or card is most likely to be scanned.
A code gets scanned when a customer is standing still, has a phone in reach and has just had a good experience. Put it where those three things meet.
In a shop, salon or cafe
- Beside the till or card reader, facing the customer, at eye level. This is the best single spot.
- On the table or where people wait. A table tent gives people something to do with a spare minute.
- On the door, on the way out. A sticker is a reminder for the customer who meant to do it.
For trades and deliveries
- A card handed over at the end of the job, with a word of thanks.
- A card in the bag or with the invoice.
- Your own code on your phone. Open your staff page and let the customer scan it, or send them the link by text. See Adding staff codes.
Say something
A sign with one friendly sentence from a person beats a sign alone: "If you have a minute, we'd love a review. The code is right there." Ask every customer the same way, ask once, and leave it to them. Don't stand over anyone while they write.
Give each placement its own code
On the Links page you can make a separate code for each sign. The scorecard then shows which placements are scanned, and you can move or drop the ones that aren't.
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