Help center · Staff codes
Adding staff codes
Give each person who asks for reviews their own code and phone page.
A staff code is a personal version of your review link. It lets you see who is asking, without customers having to mention anyone by name.
Add a person
- Open the Staff page.
- Enter a display name. That is all RaveCounter needs: staff don't get a login.
- Send them the link to their staff page.
You can add up to 25 people.
What a staff page does
It is a page made for a phone, and it can be added to the home screen. It shows:
- A large QR code to hold up for a customer to scan.
- Text, WhatsApp and Email buttons. Each opens that app on the staff member's own phone with your message already written. The message is sent from their number, not from RaveCounter.
- Copy link, for anywhere else.
The message
You write the message once, in Settings. It can be up to 300 characters and can include {business}, {first_name} and {link}. A first name typed on the staff page is used to fill in the message on that phone. It isn't saved.
Removing someone
Switch them off on the Staff page. Their page stops working. Codes they have already handed out still open your review page, so nothing a customer holds is broken.
See who is asking
The leaderboard on your scorecard ranks your team by sends and opens. How opens and sends are counted explains the numbers.
Updated