Google review management tool for local businesses

What "review management" usually means

Tools sold under this name tend to do four jobs: ask customers for reviews, watch for new ones, help you reply, and report on the numbers. The larger platforms add text messaging, listings, surveys and social media on top, and they are built and priced for companies with marketing teams.

A single shop, salon, garage or cafe mostly needs the first job done well. The reviews that never arrive are the ones nobody asked for.

What RaveCounter does

• Your link and QR code. Find your business once and get the link that opens Google's review box.
• Print-ready signs. Counter signs, table tents, stickers and cards carrying your code.
• A code for each staff member, with a page on their phone to show the code or send the link, and a leaderboard of who is asking.
• A scorecard. How often your codes were opened, by sign and by person, beside your live Google rating and review count.
• A weekly email with the same counts, so you don't have to remember to look.

What it leaves out, on purpose

• No customer list. Nothing to upload, nothing to keep safe.
• No filter. Every customer gets the same link. Sending unhappy customers somewhere else first is against Google's rules.
• No rewards for reviews. Google forbids them. See Google's rules on asking for reviews.
• No inbox, listings or social tools. If you need those, you need a bigger product.

Who it suits

Businesses where staff see customers face to face and can ask on the spot: shops, cafes and restaurants, salons and barbers, garages, gyms, and trades who finish a job at the customer's door.

Start with the free review link generator and see if it fits.