Help center · Billing and account
Billing and cancelling
The price, the free trial, how to add a card, and how to cancel.
The plan
RaveCounter costs $19 a month or $190 a year for one location, with up to 25 staff codes. The review link, QR code and basic counter sign on our free tools need no account.
The free trial
The trial is 14 days with everything included. You don't need a card to start it.
- To keep going, add a card on your billing page before the trial ends. Your paid plan starts the day the trial finishes.
- If you don't add a card, the trial ends and you are not charged.
Payments and receipts
Payments are handled by Stripe, which also emails your receipts. You can update your card, switch between monthly and yearly, and download invoices from your billing page.
Cancelling
Open your billing page and choose to cancel. There is no contract and nobody to call.
- You won't be charged again.
- You keep full access until the end of the period you have paid for.
- Your printed codes keep working after that. See What happens to my links if I cancel.
Refunds
Payments cover the period they are charged for. If you were charged by mistake, or something didn't work as described, contact us within 30 days of the charge. The full terms are in the refund policy.
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